Middle Management (Band 3)

The following Local In-Service Training courses are available for officers at this level.

    ‣ Introduction to Computers

    AimThe aim of this course is to provide participants with basic knowledge and skills in information technology. This course forms part of the Information and Communications Technology Programme

    Duration

    7 Days

    Proposed Course Dates

    June 12-20, 2017 | September 4 – 12, 2017 | January 8 – 16, 2018

    Course Loading

    13

    Pre-requisite

    None

    Target Group

    Officers who have no prior computer knowledge and need basic skills to become computer competent

    Course Objectives

    At the end of the course, participants should be able to:

    • Demonstrate proficiency in the following subject areas:

      • Computer concepts

      • Data security, ethics and legislation

      • Health and safety

      • Microsoft Outlook

     

    Course Content

     
    • Computer Hardware, Software and Peripherals

    • Storing Information

    • Personalising your Computer

    • Understanding Your Operating System

    • Data Security, Ethics and Legislation

    • Health and Safety: Computer Workstation Ergonomics

    • Microsoft Outlook

     

    Instructional Methods

    Lecture, demonstration, practical exercise

    ‣ Introduction to Microsoft Word

    AimThe aim of this course is to provide participants with basic knowledge and skills in word processing using Microsoft Word. This course forms part of the Information and Communications Technology Programme

    Duration

    7 Days

    Proposed Course Dates

    June 26 - July 4, 2017

    September 18 - 26, 2017

    January 23 - 31, 2018

    Course Loading

    13

    Pre-requisite

    Successful completion of Introduction to Computer or similar training

    Target Group

    All Public Officers

    Course Objectives

    At the end of the course, participants should be able to:

    • Demonstrate proficiency in creating, editing and formatting word-processed documents

     

    Course Content

     
    • The basics of word processing

    • Document creation

    • Document creation and organisation

    • Document checking and editing

     

    Instructional Methods

    Lecture, demonstration, practical exercise

    Assessment Methods

    Project and practical examination

    ‣ Introduction to Microsoft Excel

    AimThe aim of this course is to provide participants with basic knowledge and skills in word processing using Microsoft Excel. This course forms part of the Information and Communications Technology Programme

    Duration

    7 Days

    Proposed Course Dates

    July 10 - 18, 2017

    November 6 - 14, 2017

    February 19 - 27, 2018

    Course Loading

    13

    Pre-requisite

    Successful completion of Introduction to Computers or similar training

    Target Group

    All Public Officers

    Course Objectives

    At the end of the course, participants should be able to:

    • Demonstrate proficiency in creating and manipulating data in a spreadsheet using Microsoft Excel

     

    Course Content

     
    • Creating a worksheet

      • Starting Excel

      • The Excel worksheet

      • The Worksheet Window

      • Entering data (text, numbers)

      • Formatting the worksheet

      • Calculating a sum

    • Formulae, functions and formatting

      • Order of operations

      • Entering and verifying formulae and functions

    • What-if analysis

      • Absolute vs Relative addressing

      • The IF function

    • Charting

    • Working with large worksheets

     

    Instructional Methods

    Lecture, demonstration, practical exercise

    Assessment Methods

    Project and practical examination

    ‣ Introduction to Microsoft Access

    AimThe aim of this course is to provide participants with basic knowledge and skills in database management using Microsoft Access. This course forms part of the Information and Communications Technology Programme

    Duration

    7 Days

    Proposed Course Dates

    October 6 - 14, 2017

    February 5 - 13, 2018

    Course Loading

    13

    Pre-requisite

    Successful completion of Introduction to Computers or similar training

    Target Group

    All Public Officers

    Course Objectives

    At the end of the course, participants should be able to:

    • Demonstrate proficiency in creating and manipulating data in a database using Microsoft Access

     

    Course Content

     
    • Introduction to Microsoft Access

    • Brief Overview of Relational Databases and Database Applications

    • Starting Microsoft Access

    • Creating and Editing Tables

    • Finding and Filtering Data

    • Creating and Running Queries

    • Modifying Query Results

    • Creating and Running a Data Entry Form

    • Creating and Running a Report

     

    Instructional Methods

    Lecture, demonstration, practical exercise

    Assessment Methods

    Project and practical examination

    ‣ Introduction to Microsoft PowerPoint

    AimThe aim of this course is to provide participants with basic knowledge and skills in creating electronic presentation using Microsoft PowerPoint. This course forms part of the Information and Communications Technology Programme

    Duration

    7 Days

    Proposed Course Dates

    July 24 - 27, 2017

    November 20 – 23, 2017

    March 5 – 8, 2018

    Course Loading

    13

    Pre-requisite

    Successful completion of Introduction to Computers or similar training

    Target Group

    All Public Officers

    Course Objectives

    At the end of the course, participants should be able to:

    • Determine what information should be used in their PowerPoint presentation

    • Start Microsoft PowerPoint

    • Create a PowerPoint presentation, using

      • Layout, text and slides

      • Design templates and images

    • Add animation effects

    • Print slides as handouts or notes, and

    • Identify and employ elements of a good presentation

     

    Course Content

     
    • Starting a presentation

    • The PowerPoint window

    • Choosing a design template

    • Creating a presentation

    • Saving the presentation

    • Using graphics in presentations

    • Formattinging and animating slides

    • Adding headers and footers to slides

    • Printing slides and handouts

     

    Instructional Methods

    Lecture, demonstration, practical exercise

    ‣ Enhancing Financial Performance

    AimThe aim of the course is to equip officers with the knowledge and skills necessary to effectively carry out their assigned duties.

    Duration

    5 Days

    Proposed Course Dates

    September 18 – 22, 2017

    March 12 – 16, 2018

    Course Loading

    20

    Pre-requisite

    None

    Target Group

    Accountants and assistant accountants or persons who currently act in those capacities

    Course Objectives

    At the end of the course, participants should be able to:

    • Apply the legislation that governs the accounting functions in the public service.

    • Discuss the financial management process.

    • Employ the principles of internal control to their department.

    • Verify data inputted into the financial management information system.

    • Identify behaviour that leads to effectiveness as a supervisor.

     

    Course Content

     
    • Financial Management and Audit Act 2007 – 11

    • Financial Management and Audit (Amendment) Act 2008 – 8

    • Financial Management and Audit (Financial) Rules, 2011

    • Public Service Act Cap 29

    • General Orders for the Public Service of Barbados 1970

    • Estimates and Budgetary Process

    • Appropriation Accounts

    • Request for Quarterly Allocation (RQA)

    • Principles of internal control

    • Smart Stream

    • Payroll

    • Cash vs accrual basis

    • Recording of transactions

    • Types of accounts

    • Charts of accounts

    • Overview of financial statements

    • Treatment of overdrawn salaries

    • Treatment of hotel accommodation

    • Calculation of salaries, NIS

    • Consolidation Tax

     

    Instructional Methods

    Practice exercises, demonstrations, lectures and group discussions.

    ‣ Public Service Document Preparation

    AimThe aim of the course is equip participants with the knowledge and skills to produce public service documents.

    Duration

    2 Days

    Proposed Course Dates

    June 19 - 23, 2017

    January 15 – 19, 2018

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    20

    Pre-requisite

    Currently performing the functions of research and preparing public service documents.

    Target Group

    Administrative Officers I and II or Officers of related grades

    Course Objectives

     
    • Explain the role that the administrative officer plays in the functioning of the public service;

    • Apply a systematic approach to the research and writing of public service documents;

    • Use established formats to prepare a variety of public service documents including minutes, reports, briefs and replies to parliamentary questions.

     

    Course Content

     
    • The Role of the Administrative Officer in the Public Service

    • Conducting Research

    • Preparing for Meetings and Minute Taking

    • Writing Reports

    • Writing Briefs

    • Replies to Parliamentary Questions

    • Diplomatic Notes

    • Aide memoirs

    • Green Papers

    • White Papers

     

    Instructional Methods

    Lectures and Group discussion

    ‣ Processing Personnel Matters in the Public Service

    AimThe aim of the course is to further develop the personnel officer’s skills with a view to improving operational effectiveness.

    Duration

    5 Days

    Proposed Course Dates

    November 20 – 24, 2017

    March 5 – 9, 2018

    Course Loading

    20

    Pre-requisite

    None

    Target Group

    Officers either acting in or appointed to the personnel stream in the public service and persons with responsibility for personnel matters

    Course Objectives

    At the end of the course, participants should be able to:

    • Identify the rules and regulations that govern personnel management in the public service.

    • Prepare public service documents to reduce completion time/to improve turnaround and;

    • Understand the framework for personnel management in public service.

     

    Course Content

     
    • Introduction to Personnel Management

    • The Legislative Framework for Personnel Management

    • Preparation of Public Service Personnel Documents

    • The Organisational Framework

    • Conditions of Service

    • Pensions and Gratuities

    • Leave Matters

    • Performance Management

    • Smart Stream

     

    Instructional Methods

    Practice exercises, lectures and discussions

    ‣ Performance Review and Development System (PRDS) for Managers/Supervisors

    Aim

    The aim of the course is to provide managers and supervisors with knowledge and skills necessaryfor them to understand and utilise the principles and processes of the PRDS and its contribution to a culture of “renewed professionalism” in the public sector. It will also enable them to utilize the system as a management tool.

    Duration

    5 Days

    Proposed Course Dates

    May 29 – June 2, 2017

    June 26 – 30, 2017

    July 24 – 28, 2017

    September 11 – 15, 2017

    October 23 – 27, 2017

    November 13 – 17, 2017

    January 29 – February 2, 2018

    February 5 – 9, 2018

    Course Loading

    20

    Pre-requisite

    None

    Target Group

    Managers and Supervisors (from Senior Clerk to Senior Administrative Officer and related grades)

    Course Objectives

    At the end of the course, participants should be able to:

    • Explain the principles of performance management;

    • Explain the processes of the PRDS;

    • Write work plan objectives and performance measures;

    • Write Unit and Individual work plan outlines;

    • List benefits of the PRDS;

    • Conduct progress meetings; and

    • Prepare performance improvement plans.

     

    Course Content

     
    • Introduction to performance management

    • Overview of performance appraisal in the Barbados public sector

    • Benefits of the PRDS

    • Communication: the Key to a successful PRDS

    • Preparing for PRDS in your Unit

    • Recognising good performance

    • Dealing with unsatisfactory performance.

     

    Instructional Methods

    Theory, group discussions, practical exercises and demonstrations.

    ‣ Preparation of Cabinet Papers

    AimThe aim of the course is reinforce the importance of preparing accurate and coherent submissions for the consideration of the Cabinet.

    Duration

    2 Days

    Proposed Course Dates

    May 22 - 25, 2017

    October 16 – 19, 2017

    Course Loading

    20

    Pre-requisite

    None

    Target Group

    Administrative officers and technical officers who are required to write cabinet papers

    Course Objectives

    On completion of the course, participants should fully understand the context in which submissions to the Cabinet are to be prepared and be able to prepare accurate and coherent papers for submission to the Cabinet in accordance with the requirements of the Cabinet Office.

    Course Content

     
    • Context of preparing Cabinet submissions

    • Types of Cabinet Papers

    • Structure of a Cabinet Paper

    • Common shortcomings in the preparing of papers

    • Distribution and explanation of practical exercise ( to be done on Day 2) and assignment to groups

     
    • Practical exercise on the preparation of Cabinet Papers

    • Processing results of the exercise and feedback from participants

    • Reinforcing key learning points

    • Wrap up

     

    Instructional Methods

    Participative learning, using a combination of lecture, power point and practical exercises

    ‣ Seminar – Entry Level Officers in the Public Service

    AimThe aim of the seminar is to invigorate and educate officers at the entry level about their roles as public officers and provide them with guidance on managing their careers in the Public Service.

    Duration

    1 Days

    Proposed Course Dates

    October 4, 2017

    Course Loading

    100

    Pre-requisite

    None

    Target Group

    Officers who have been in the service for four years or less.

    Course Objectives

    At the end of the course, participants should be able to:

    • Discuss the importance of the work performed and their role in providing and administrating public services;

    • Discuss qualities every Public officer should exhibit;

    • Discuss strategies to deal with obstacles in the workplace that could otherwise prevent an Officer from doing what is expected;

    • Discuss the importance of career development;

    • Identify alternative careers in the Public Service and outline a path to achieving that goal; and

    • Discuss the benefits of pursuing a career in the Public Service.

     

    Course Content

     
    • What it means to be a Public Officer

     
      • The role of the Public Service

      • The role of the Public Officer

      • The Qualities of a Public Officer

      • Coping Strategies

     
    • Career Development

      • What is career development?

      • Popular versus alternative career/career streams in the Service

      • Benefits of working for the Government of Barbados

     

    Instructional

    Practice exercises, lectures and discussions

    ‣ Seminar – Understanding Misconduct

    AimTo provide public officers with the opportunity to discuss the different categories of misconduct in the public service and understand how each category is to be investigated.

    Duration

    ½ Day

    Proposed Course Dates

    September 13, 2017

    Course Loading

    100

    Pre-requisite

    None

    Target Group

    All public officers

    Course Objectives

    At the end of the seminar, participants should be able to:

    • Define misconduct

    • Explain the difference between misconduct of a serious nature and misconduct of a minor nature

    • Discuss the steps involved in investigating misconduct in the Public Service

     

    Course Content

     
    • Behaviours which constitute misconduct

    • Penalties for misconduct

    • Process for adjudicating misconduct of a minor nature

    • Process for adjudicating misconduct of a serious nature

     

    ‣ Seminar – Emergency Management Awareness for Public Officers

    AimThe aim of the seminar is to promote awareness about the hazards posed by earthquakes and tsunamis, and provide public officers with the opportunity to discuss personal safety during such emergencies.

    Duration

    ½ Day

    Proposed Course Dates

    June 7, 2017

    Course Loading

    100

    Pre-requisite

    None

    Target Group

    All public officers

    Course Objectives

    At the end of the course, participants should be able to:

    • Discuss the types of natural disasters that occur in our region

    • Identify their responsibilities/behaviours before during and after a natural disaster

    • Discuss the structure of a business emergency plan

    • Discuss the structure of a personal/family emergency plan

    • Outline evacuation procedures for safeguarding themselves and others

     

    Course Content

     
    • Types of disasters

    • Your role/responsibilities: before, during and after a natural disaster

    • Personal/family emergency plans

    • Business emergency plans

    • Evacuation procedures