Senior Managers (Band 2)

The following Local In-Service Training courses are available for officers at this level.

‣ Communication and Interpersonal Skills

Duration:

2 days

 No. of Participants:

 20

Course Dates:July 30-31, 2018

Target Group:

All Public Officers

 Course Aim:

 To enable participants to enhance their interpersonal relations through the use of effective communication techniques.

Course Outcomes:

At the end of the training, participants will be able to:

  • Define the role of communication in various settings
  • List communication barriers and strategies for minimising/eliminating these barriers
  • Demonstrate communication and interpersonal relationship techniques
 

Course Content:

The course will cover the following broad subject areas:

  • The communication process
  • Barriers to effective communication
  • Interpersonal skills:
  • dealing with difficult personality types
  • conflict management
  • Assertion vs aggression
  • Strategies for enhancing interpersonal skills
 

Delivery Methods:

Face-to-face

Instructional Methods:

The following methods will be used in course delivery:

  • Lectures
  • Case Studies
  • Role Plays
  • Small group and plenary discussions
 

‣ Introduction to Microsoft Excel

Course Number:ITC0503
Duration:4 days
Number of Participants:15

Course Dates:

August 27-30, 2018

Target Group

All Public Officers

Pre-requisite:Successful completion of Introduction to Computer Applications or equivalent.  
Course Aim:To provide participants with basic knowledge and skills in Microsoft Excel.  

Course Outcome:

At the end of the training, participants will be able to:

  • Demonstrate proficiency in
    creating and manipulating data in a
    spreadsheet using Microsoft Excel
      

 

Course Content

  • Creating a worksheet
  • Starting Excel
  • The Excel worksheet
  • The Worksheet Window
  • Entering data (text, numbers)
  • Formatting the worksheet
  • Calculating a sum
  • Formulae, functions and formatting
  • Order of operations
  • Entering and verifying formulae and
  • functions
  • What-if analysis
  • Absolute vs Relative addressing
  • The IF function
  • Charting
  • Working with large worksheets
 

Delivery Method:

 Face-to-Face 

Instructional Methods:

The following methods will be used in course delivery:
  • Lecture
  • Demonstration
  • Practical exercise
 

‣ Introduction to Microsoft PowerPoint

AimThe aim of this course is to provide participants with basic knowledge and skills in creating electronic presentation using Microsoft PowerPoint. This course forms part of the Information and Communications Technology Programme

Duration

7 Days

Proposed course dates

To be announced

Course Loading

13

Pre-requisite

Successful completion of Introduction to Computers or similar training

Target Group

All Public Officers

Course Objectives

At the end of the course, participants should be able to:

  • Determine what information should be used in their PowerPoint presentation

  • Start Microsoft PowerPoint

  • Create a PowerPoint presentation, using

    • Layout, text and slides

    • Design templates and images

  • Add animation effects

  • Print slides as handouts or notes, and

  • Identify and employ elements of a good presentation

 

Course Content

 
  • Starting a presentation

  • The PowerPoint window

  • Choosing a design template

  • Creating a presentation

  • Saving the presentation

  • Using graphics in presentations

  • Formattinging and animating slides

  • Adding headers and footers to slides

  • Printing slides and handouts

 

Instructional Methods

Lecture, demonstration, practical exercise

‣ Time Management

Duration:1 day
Number of Participants:
20
Course Dates: July 11, 2018
Target
Group:
 
All Public Officers  
Course Aim:  To expose participants to current methods and strategies for managing their time, with a view towards improving individual and organisational productivity.  
Course
Outcomes:
 
 
At the end of the training, participants will be able to:
  • Define Time Management;
  • Analyse Time Schedules;
  • Set Goals and Objectives;
  • Prioritise Activities;
  • Identify Time Wasters; and
  • List Key Strategies for Time Management.  
Course
Content:
 
 
The course will cover the following broad subject areas:
  • The Concept of Time Management;
  • Recording Use of Time;
  • Analysing Use of Time;
  • Identifying Time Wasters; and
  • Strategies for Managing Time.  
Delivery
Methods:
 
 
Face-to-face  
Instructional
Methods:
  
The following methods will be used in course delivery:
  • Lectures
  • Case Studies
  • Role Plays  

‣ Seminar – Emergency Management Awareness for Public Officers

AimThe aim of the seminar is to promote awareness about the hazards posed by earthquakes and tsunamis, and provide public officers with the opportunity to discuss personal safety during such emergencies.

Duration

½ Day

Proposed Course Dates

June 7, 2017

Course Loading

100

Pre-requisite

None

Target Group

All public officers

Course Objectives

At the end of the course, participants should be able to:

  • Discuss the types of natural disasters that occur in our region

  • Identify their responsibilities/behaviours before during and after a natural disaster

  • Discuss the structure of a business emergency plan

  • Discuss the structure of a personal/family emergency plan

  • Outline evacuation procedures for safeguarding themselves and others

 

Course Content

 
  • Types of disasters

  • Your role/responsibilities: before, during and after a natural disaster

  • Personal/family emergency plans

  • Business emergency plans

  • Evacuation procedures